Refund Policy

Seller

Indexborn and this voluntary refund policy are supplied by Rasmus Nørgaard, Denmark. See Legal information for operator details.

Gamma's Monthly app subscription does not include OpenAI usage. OpenAI charges your own API account separately; an Indexborn refund does not refund those third-party usage charges. Questions about OpenAI billing must be handled with OpenAI. This does not restrict any mandatory rights that apply to you.

14-day voluntary refund

We voluntarily offer a refund for Monthly, Annual, or Lifetime purchases when the request is submitted within 14 days of the original purchase. This commercial policy is in addition to any mandatory consumer, withdrawal, conformity, warranty, or other rights that apply to you; it does not replace or restrict them.

How to request a refund

Email [email protected] from the address used for the order. Include the payment or order reference from your receipt and request a refund. Do not send your full licence key or payment-card details.

What happens to access

When a refund or chargeback is confirmed, the paid licence is revoked on the server. The app returns to free duplicate-detection mode when online validation confirms that revocation. An already cached signed lease does not learn of revocation instantly while offline; any offline use remains bounded by its validity and permitted grace. New AI requests require a freshly validated licence. A cancelled subscription that has not been refunded remains active until the end of its paid period.

Processing

Approved refunds are issued by the seller through Stripe to the original payment method. Bank and card processing times are outside Indexborn's control. If mandatory law gives you a longer period or an additional remedy, that right continues to apply.